Everon

Case Study – IVE

Our Experience with IVE

When a new employee started working at IVE during the pandemic, Everon helped her get up and running in the remote working landscape we were forced in to.

Inspired by radical new models of creative education, IVE designs and delivers training that aims to teach creativity as a transferable skill and how to create the right environment for creativity to flourish within the workplace, driving innovation in a consistent and structured way.

 

How would you describe your first interactions with Everon?

“My first day with IVE was at home and I hadn’t yet had the chance to pick up a company laptop. As part of my onboarding, they were great, they made it possible for me to log into what I needed to from my personal computer. They knew everything I needed have to be able to get up and running and made sure I could access it.”

 

Events and What is your relationship like with Everon?

“I have spoken with more than one person in the team, and every time there is a consistent tone of friendliness and helpfulness, which is very nice. From my previous experiences in other companies, working with IT departments can be a bit difficult.”

 

Thinking about your previous experiences, how do you compare the service you received from them, to what you get from Everon?

“Their service does stand out from others, and I keep going back to their friendliness. With my previous experiences, it was difficult to get hold of someone. What I like about Everon is they have a human system, as well as a ticket system, you speak to someone and it doesn’t feel like you’ve just been thrown into a queue. I’ve never felt like my problem wasn’t being dealt with seriously.”

 

 

“When you need to speak to someone right away, you’re able to. They’re a great company to work with.”

Kayla Herbert, Communications Manager

 

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