IT SUPPORT & SERVICES

Here at Everon we understand how disruptive poor IT systems can be for your business.  Having an IT infrastructure that meets your business requirements is essential to maximizing your productivity. 

Over the last few years we have worked hard to stop seeing our clients – sounds crazy right..?  But, just because we want to see them less doesn’t mean we are not working hard for them, we are just working differently.  We have focused on working behind the scenes to prevent problems occurring because prevention is better than the cure!

“IT’S ABOUT PROACTIVELY PREVENTING PROBLEMS – NOT REACTIVELY FIXING BROKEN SYSTEMS”

When a problem occurs, we use a ticketing system to prioritise issues to ensure a quick response and resolution.  Our team are contactable by phone, email or they will come to site to guarantee an effective solution.   

99%
20+
95%
4 HOUR

HELP DESK
SUPPORT

Our friendly, helpful technical team are contactable by phone, email or by simply raising a ticket.

REMOTE
SUPPORT

Our remote service allows the technical team to access your computers quickly and easily enabling them to identify problems and offer the most effective solution to get you back up and running as soon as possible.

ON-SITE
SUPPORT

If your issues can’t be solved remotely we will deploy one of our engineers to your place of work to ensure a resolutions is achieved quickly.

Our business is reliant on our telephones and emails.  It’s nice to know that we don’t have to worry about our internal systems.  When we have an issue we get straight on the phone to the guys at Everon and they resolve it – it’s a pain free experience. 

They are cost effective, responsive and knowledgeable – we are happy to refer them to our clients.

by Geoff Young, Mint CRM

USEFUL GUIDES

Time is money – here are 21 ways your staff can get more done in less time with Office 365!

Some of the most commonly used business software is coming to the end of its life in 2020.  Will it affect your business?

What do your staff do if your computers are down?  Feel frustrated?  Start complaining?  Or maybe have a chat and a cuppa?

Office 365 can make your team extra productive!  Our guide will sharing five clever ways it will do so!

CASE STUDY

Everon have worked with Mint CRM for over 10 years offering a full IT Support Service.  Over this time Mint CRM have grown considerably and the business now runs from multiple locations. 

Everon advised switching to a cloud based system, implementing Microsoft Office 365 has allowed full integration of the team and going forward will support future growth.  Mint CRM are Salesforce partners and use the system to manage all of their client projects and the company database.  So, in addition to our usual cloud set up Salesforce was integrated into Office 365 to allow seamless working for all team members.

Everon also supply and support all hardware requirements.

ARRANGE A CALL WITH THE TEAM

Arrange a 100%, no obligation call with one of the team at a time of your choosing. Simply select the day and time for the call and one of our friendly team will be in touch.