TELEPHONY

LET US TAKE CARE OF YOUR CALLS WITH HOSTED VOIP SOLUTIONS

Our Hosted VoIP (Voice Over Internet Protocol) service means you can leave your telephone management in our hands – and save money at the same time. Cost savings include:

CAPITAL COST REDUCTION – because you don’t need a large PBX (a telephone exchange system, such as a server) the cost of the business VoIP telephony system is greatly reduced.

CALL COST REDUCTION – calls between employees within your voice network, UK Landlines 01, 02, 03, and UK mobiles, are free and included in a monthly subscription. You’ll also pay less for all other calls, including international ones.

What you’ll get is a complete business-grade telephony solution, with Everon telephony specialists acting as a single point of contact for all your call requirements, from support through to billing.

ADVANCED SECURITY

Our Hosted Solution means that every call benefits from enhanced security, since all calls go through our high-level security Data Centre. Session Border Controller security (SBC) is in place to make sure every call is delivered securely. SBC is a firewall designed specifically for VoIP calls, and protects your business VoIP telephone solution from exposure to the public Internet.

THE TECHNICAL STUFF

We handle the hardware side of things using BT as the IP network of choice, providing high quality enterprise-grade calls over Broadsoft’s advanced switching platform, interconnecting with BT at 650 Digital Local Exchanges (DLEs) hosted on a national fibre network.

KEEP COMPLETE CONTROL OF YOUR CALLS

You’ll take control of calls using the Everon voice portal, which lets you keep in close control over your call handling and set system preferences.

EASY TO USE INTERFACE

The portal dashboard makes call handling a cinch, including easy access to your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

CALL RECORDING

Record inbound or outbound calls for compliance, customer service or audit purposes. This optional feature allows secure online access to record some calls, all calls or record calls on demand.

AUTO ATTENDANT

Offers callers call routing options for different areas of the business – or you can create announcements for details such as opening hours and website address when the office is closed.

Since switching to VoIP we have seen a reduction in our call costs and an increase in flexibility, our staff can now receive and make calls when working in any location.

by Melanie Craig, Craig Solicitors

USEFUL GUIDES

Time is money – here are 21 ways your staff can get more done in less time with Office 365!

Some of the most commonly used business software is coming to the end of its life in 2020. Will it affect your business?

What do your staff do if your computers are down? Feel frustrated? Start complaining? Or maybe have a chat and a cuppa?

Office 365 can make your team extra productive! Our guide will sharing five clever ways it will do so!

CASE STUDY

Leeds-based Craig Solicitors were opening an office in London and contracted Everon to provide tailored IT support to ease the expansion process.

During the move it became apparent that the Craig’s current telephone system would not allow multiple office calls. Everon advised the company to install an online-based (VOIP) system which allows a range of helpful functions including:

Transfer of calls between multiple offices
Internal dialling – free calls between sites
If calls cannot be answered in London they can be picked up in the Leeds office.
Calls can be made from mobiles using the office number to give employees the flexibility to work from satellite locations.

The new phone system creates flexibility and is also more cost effective.

ARRANGE A CALL WITH THE TEAM

Arrange a 100%, no obligation call with one of the team at a time of your choosing. Simply select the day and time for the call and one of our friendly team will be in touch.